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Customer Service

Can I edit or cancel my order after it's been placed?

No, all sales are final.

Why am I not finding publications for my Forklift?

You must contact a Caterpillar Forklift Dealer: www.mcfa.com

How can I order other publications that are not available on the site?

You must contact a Caterpillar Dealer, and they will place an order for you. If you do not have a dealer, you may find one here: Dealer Locator

Who do I contact if the PDF does not download correctly?

Contact Website Technical Support at Cat_Support@elandersamericas.com

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