Customer Service

No, all sales are final.

Search for the serial number prefix that is on the product you are looking for, such as your machine, transmission, engine or gen set. Use a machine serial number prefix to find machine publications, use a gen set serial number prefix to find gen set publications and so on.

There may be multiple languages available for each publication. Language is listed within the product information. Also, click the “Download” button to preview the cover which should contain the information you need to make a purchasing decision.

Yes, the search results appear in alphabetical order based on the title field. You can narrow your search results using the filter on the left by product category and/or language.

No, all sales are final.

You must contact a Caterpillar Forklift Dealer: www.mcfa.com

You must contact a Caterpillar Dealer, and they will place an order for you. If you do not have a dealer, you may find one here: Dealer Locator

Contact Website Technical Support at Cat_Support@elandersamericas.com

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